Disaster Recovery

Disaster Recovery

It’s crucial to have a disaster recovery plan in place to avoid heavy financial losses and reputational damage brought about by unexpected disasters, which can be anything from an earthquake, human error, or data breach. With Cove Data Protection from our partners at N-ABLE our Disaster Recovery services give you peace of mind knowing that your critical data is stored at geo-redundant servers and protected by database specialists around-the-clock. This means you will be able to serve customers within minutes of any incident.

Our Disaster Recovery services give you:

Proactive monitoring – we monitor, alert, troubleshoot, and resolve database problems before they cause disruptions

Minimizing Downtime – we react fast when outages occur bringing your databases and networks back online as fast as possible

Round-the-clock assistance – you get technical support available for all data storage issues day in and day out

Strong security – full data encryption policies that keep your data safe from prying eyes

Data redundancy – we maintain a local onsite and cloud-based backup for maximum reliability

No business is immune to disasters. Talk to our team and learn how our Disaster Recovery services can help you prepare for any eventuality that comes your way.

iOS & Android Devices

So, you’re using a mobile iOS or Android device eh? And I bet your technician asked you to come here to get connected. If so, let’s get started!

To get started, please go ahead and click the download button for which type of mobile device you are using.

Instructions coming soon! Sorry for the inconvenience 🙁

Mac Computers

So, you’re using a Mac computer eh? Great choice! And I bet your technician asked you to come here to get connected. If so, let’s get started!

To get started, please go ahead and click the download button below. Then follow the instructions listed below.

Instructions:

Download the file using the button above.
Save the file and open the app once download is completed.If using Safari, you may be prompted for the following. Click Allow if so.
Once opened you may be prompted to verify you want to open this open. If so, click Open.
Once opened, access the EULA and DPA as shown below.
Once opened, you will need to grant some app permissions for TeamViewer to run. Under Screen Recording, click Request Access.
On the next popup, select Open System Preferences and a new window will open up.
In the System Preferences window that has just opened, unlock the window but pressing the lock button at the bottom left corner, then scroll down on the list on the right hand side of the window until you find TeamViewer QuickSupport. Check off the box next to it.
You will now be prompted to Quit & Reopen TeamViewer. Click the button as shown.
Wait a moment and TeamViewer should be opened again. Once opened, the same window as before will appear, but this time under Accessibility click on Request Access.
You will be prompted to open System Preferences again. Click the button as shown below.
Under Accessibility in the System Preferences app, unlock the window again using the lock icon at the bottom left corner, then scroll down on the right hand side of the window until you see TeamViewer QuickSupport. Once again, check off the box beside it and then lock system preferences, as shown below.
You can close the system preferences app and return to the TeamViewer window. Provide this ID and password to your technician.

Our Disaster Recovery services give you:

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